1. Pattern Recognition
Great Scrum Masters spot the hidden patterns — like who's always silent in retros, which tasks always carry over, or which blockers keep reappearing.
🧭 They don’t just facilitate—they interpret.
2. Love for Silence
They’re comfortable letting silence stretch — because that’s often when truth comes out.
💬 It’s not about filling time, it’s about creating a basis of trust for deeper conversations.
3. Visual Thinker
Sticky notes aren’t decoration. Good Scrum Masters use visualisation to enhance clarity, reflection, and generate new ideas.
📊 They know: A simple chart can improve the attention in the retro tremendiously.
4. Comfortable with “Elephants”
Whether it’s trust issues, misunderstandings or an angry email — great Scrum Masters bring up the uncomfortable topics.
🛠️ Not with blame, but with courage and care.
5. Learner First, Framework Second
They think practically. If Kanban works better, or if a “non-Scrum” format helps they try something new.
📚 The team spirit comes before rigid rules.
Being a Scrum Master isn’t about having all the answers.
It’s about making the team grow together.
